Developed by Motorola in 1986, Six Sigma is a method that is used to improve process output quality by figuring out and doing away with the causes of errors and reducing the variability in business process and manufacturing. It is a measure of quality that is regarded as near - perfection in 1995, Jack Welch made it central to his business strategy at General Electric. Today, it is a quality improvement method followed by several eminent organisations.
The Six Sigma Way: How GE, Motorola and Other Top Companies Are Honing Their Performance, by authors Peter Pande, Robert Neuman and Roland Cavanagh, reveals the roadmap followed by GE, Motorola and numerous other companies in fine - tuning their products and processes using Six Sigma, thereby improving performance and leading to enhanced profits.
The paperback edition of the Six Sigma Way: How GE, Motorola and Other Top Companies Are Honing Their Performance, published by Tata McGraw Hill Education in 2003, provides step - by - step guidance and practical implementation guidelines that will help you develop an approach which is customised for your company's needs and the challenges.