Shipping & Delivery Policy

Shipping is free on prepaid orders above ₹495. Otherwise, a ₹50 charge applies.
Cash on Delivery (COD) is free above ₹990. Otherwise, a ₹100 charge applies.

Prepaid orders are given preference over COD orders, which may result in a 2–3 working day delay for COD shipments.
COD orders with more than one active order for the same customer and totaling above ₹1500/- are not permissible at the same time.
- These will be dispatched in multiple shipments, one after another, only after the previous one is marked "DELIVERED".
- This is to avoid cancellations and returns due to unforeseen issues with the logistics team.

Once your order is confirmed and dispatched, you will receive a mail/message with tracking details.
Delivery typically takes 3–7 working days post dispatch.

Orders cannot be canceled or edited once shipped.
For paid orders canceled before shipment, only a credit note will be issued—no refund.

All COD orders will be verified via message before shipment.
If the customer does not approve the COD order within one week, it will be automatically cancelled.

If a COD order is returned undelivered or cancelled, the customer will only be able to place their next order through the prepaid option.
Alternatively, the customer must bear logistics expenses (to and fro) in advance to place the next order using COD.

For non-delivery or any disputes, customers must notify us within 15 days of order processing.
If no complaint is received within this period, the order will be considered successfully delivered.