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Our ways of living and working are changing dramatically, and while progress is exciting, it is also unsettling. Very few people feel completely confident in every situation, at all times of their lives. More than ever, we need guidelines to help us live our lives effectively. This book shows you how to think, speak and project a more positive you. It focuses on situations in which people feel they lack confidence, such as talking to strangers, speaking at meetings, dealing with conflict and aggressive behaviour. Using practical exercises, case histories and interviews, Philippa Davies draws on psychology to offer a variety of approaches which will help you to build your confidence and self esteem. Chapters cover believing in yourself, self-knowledge, motivation, voice, assertiveness, power games, dealing with stress, image, professionalism and passing on confidence to others.