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The ice cream maker by Subir Choudhury

The ice cream maker by Subir Choudhury

Rs. 150.00
Rs. 499.00 Rs. 150.00
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Book Summary – 
The Ice Cream Maker is a concise business parable that teaches the importance of quality, customer focus, and continuous improvement. The story follows Pete, a plant manager at a struggling ice cream company, who meets Mike, an inspiring neighbor and executive from a successful aviation firm. Mike introduces Pete to a simple yet powerful framework called L.E.T.S.—Listen, Enrich, and Take Responsibility—which becomes the cornerstone for transforming Pete’s company. As Pete applies these principles, his team becomes more innovative, customer-centered, and committed to excellence. The book demonstrates how small, consistent improvements driven by genuine care can dramatically change organizational performance. Through an easy-to-read narrative, it emphasizes that quality is not just a process but a mindset rooted in respect and responsibility.

About the Author – 
Subir Chowdhury is a globally recognized expert on quality management and organizational transformation. Known for his pioneering work on the economics of quality, he has advised Fortune 100 companies, governments, and major institutions. Born in Bangladesh and educated in engineering and business, Chowdhury has authored several influential books, including The Power of Six Sigma and The Difference, which highlight how quality thinking can shape organizational success. He is widely respected for promoting human-centric leadership and for advocating that quality begins with individual behavior. Through The Ice Cream Maker, he conveys his belief that excellence stems from listening deeply, enriching people and processes, and taking responsibility at every level of work and life.

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Variant Variant total Quantity Price Variant total
Used2OT8KE135-Used
Used2OT8KE135-Used
Rs. 499.00
Rs. 150.00/ea
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Rs. 499.00
Rs. 150.00/ea
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