Successful key account management in a week by Grant Stewart
Successful key account management in a week by Grant Stewart
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Book Summary
Successful Key Account Management in a Week is a practical business guide that helps readers understand the basics of managing important clients and building long-term business relationships. The book explains how key account management helps organizations maintain valuable customers, increase sales opportunities, and improve customer satisfaction. Using a simple “learn in seven days” format, the book covers topics such as identifying key clients, understanding customer needs, building trust, creating account plans, improving communication, and handling negotiations effectively. It also provides practical advice, examples, and strategies that managers can use to strengthen professional relationships and achieve business growth. The book is especially useful for sales professionals, account managers, and business students who want to develop strong client management skills.
About the Author
Grant Stewart is a business consultant, trainer, and expert in sales and account management. He has extensive experience working with organizations to improve customer relationships, sales performance, and strategic account planning. Through his training and consultancy work, he has helped professionals understand how to manage major clients successfully and create lasting business partnerships. His writing focuses on practical business techniques that are easy to apply in real workplace situations.
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Product features
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Materials and care
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Merchandising tips
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