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Quality: A Critical Introduction by John Beckford

Quality: A Critical Introduction by John Beckford

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Book Summary: Quality: A Critical Introduction

Quality: A Critical Introduction is a book by John Beckford that examines the meaning, development, and importance of quality in organizations and society. The book explores different approaches to quality management, including quality control, quality assurance, continuous improvement, and total quality management. It critically discusses how ideas of quality are applied in industries, services, and management practices, while also examining the challenges and limitations of quality systems. The book helps readers understand that quality is not only about products and processes but also about values, customer expectations, organizational culture, and decision-making.

About the Author

John Beckford is a British academic, consultant, and writer known for his work in the fields of quality management, systems thinking, and organizational improvement. He has contributed to research and practice in management systems and has written books that help students and professionals understand quality, change, and organizational performance. His work focuses on applying critical thinking to improve how organizations operate.

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Used2NLIRIV41-Used
Used2NLIRIV41-Used
Regular price
Rs. 450.00
Sale price
Rs. 199.00/ea
Rs. 0.00
Regular price
Rs. 450.00
Sale price
Rs. 199.00/ea
Rs. 0.00