Just listen by Mark Goulston [rare books]

Rs. 599.00

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Book Summary –
Just Listen is a powerful guide to mastering the art of communication by learning how to truly hear and understand others. Mark Goulston, a psychiatrist and negotiation expert, explains how empathy, patience, and deep listening can transform relationships—whether in business, personal life, or conflict situations. The book offers practical techniques such as the “Persuasion Cycle,” the “Power Thank You,” and strategies for calming emotional people, breaking through resistance, and building instant rapport. Goulston emphasizes that people open up when they feel seen, heard, and valued, and he provides step-by-step tools to help readers create this connection. With real-life examples, psychological insights, and actionable exercises, Just Listen helps readers communicate more effectively, defuse tension, and influence others through genuine understanding rather than force or argument.

About the Author –
Mark Goulston was an American psychiatrist, business consultant, executive coach, and bestselling author known for his expertise in communication, crisis management, and human behavior. He taught at UCLA’s Neuropsychiatric Institute and served as an FBI and police hostage negotiation trainer, experiences that shaped his deep understanding of high-stakes communication. Goulston later transitioned into corporate consulting, advising leaders and organizations on emotional intelligence, leadership, and persuasion. His writing is known for bridging psychology and practical communication skills, making complex concepts accessible and actionable. Through his books, coaching, and speaking, Goulston became a respected global authority on listening, empathy, and relationship-building.

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