How to write and speak better [hardcover]

YOU CAN HEAR the fashionable phrase good communication skills widely bandied about these days. The phrase amounts to little more than writing well and speaking well, a fairly modest-sounding acquirement. The skills themselves, however, are anything but modest in their practical effects-without them, you cannot function efficiently, whether as housewife or businessman, office secretary or club secretary, employee or employer, information hunter or bargain hunter, colleague or student or friend.