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How to Manage Difficult People by Alan Fairweathe

How to Manage Difficult People by Alan Fairweathe

Rs. 99.00
Rs. 199.00 Rs. 99.00
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Book Summary

This book provides readers with tools to identify and understand challenging behaviors in others and offers strategies to manage them constructively. Key topics include:

  • Defusing Difficult Situations: Techniques to calm tense interactions with customers, colleagues, or others.

  • Managing Workplace Challenges: Approaches to deal with uncooperative staff or a manipulative boss.

  • Improving Communication Skills: Enhancing listening and rapport-building abilities.

  • Building Self-Confidence: Developing the inner strength to handle difficult people with poise.

About the Author

Alan Fairweather is an experienced professional with a background in sales, customer service, and management. Having spent fifteen years in these fields, he is well-acquainted with the challenges posed by difficult people in various settings. Now, he focuses on conducting seminars and workshops to develop skills for handling such situations, aiming to help individuals navigate these challenges with increased confidence and improved outcomes.

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Used2R5Z2K16P-Used
Rs. 199.00
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Rs. 199.00
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