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Hdfc bank 2.0 by Tamal Bandyopadhyay

Hdfc bank 2.0 by Tamal Bandyopadhyay

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Book Summary

HDFC Bank 2.0 (2019) chronicles the pioneering digital transformation of HDFC Bank, one of India’s leading private banks. The narrative covers three key phases:

  • Origins and evolution: Beginning with the bank’s founding in 1994, tracing its rise through strategic retail banking, risk management, and leadership under MD Aditya Puri.

  • Digital revolution: A landmark shift began in September 2014 following Aditya Puri’s trip to Silicon Valley. The bank embraced fintech innovation proactively—launching features like the 10-second loan product, Smart Buy e‑commerce platform, and AI-driven services—reframing itself as a digital-first institution. Digital transactions now comprise over 85% of total volumes.

  • Leadership and legacy: The book reflects on Aditya Puri’s 25-year tenure and governance ethos. He built HDFC Bank into a world-class, ethically managed institution with a tech-forward vision. His leadership positioned the bank to disrupt rather than be disrupted.

Written with journalistic rigor and narrative flair, the book presents insider interviews, boardroom decisions, and real-world anecdotes—portraying HDFC Bank as India’s answer to Alibaba in the financial space.

About the Author: 

Tamal Bandyopadhyay is a distinguished Indian business journalist with over 30 years of experience covering banking and finance. A postgraduate in English literature from Calcutta University, he began his career in 1985 with The Times of India group and went on to contribute to major publications—The Economic Times, Financial Express, Mint, and Business Standard. He is the author of several nonfiction bestsellers on Indian banking, including A Bank for the Buck, Bandhan: The Making of a Bank, and Pandemonium: The Great Indian Banking Tragedy. He writes the widely read weekly column “Banker’s Trust” and has served as a consulting editor, advisor to banks, and commentator on financial policy. His incisive insights and storytelling make him one of India’s most respected finance writers.

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