Harvard Business Review on Crisis Management [rare books]

In the rapidly changing world of business, close calls and near misses are not uncommon. Obtaining the managerial skills and tools to effectively manage or avoid these crises is critical to the survival and success of your organization. This collection of right essays highlights leading ideas on how to deal with diffi cult situations, crises, and other sensitive topics in a business environment.

CONTINEL

Managing the Crisis You Thed to Prevent (Norman R. Augustine) When an Executive Defects

(Anurag Sharma and Idalene F. Kesner) A Strategic Approach to Managing Product Recalls (N. Craig Smith, Robert J. Thomas, and John A. Quelch) Right Away and All at Once How We Saved Continental (Greg Brenneman)

Media Policy-What Media Policy? (Sandi Sonnenfeld) After the Layoffs, What Next? (Sury Wetlaufer)

Leadership When There Is No One to Ask: An Interview with Eni's Franco Bemabe (Linda Hill and Suzy Wetlaufer) Uncoln Electric's Hash Lessons from International Expansion (Donald F. Hastings)

The Harvard Business Review Paperback Series

From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business. The Harvard Business Review Paperback Series delivers the fundamental information today's profession als need to stay competitive in a fast-moving world.