1 1

Customer Mania: It's never too late to build a customer by Ken Blanchard

Customer Mania: It's never too late to build a customer by Ken Blanchard

Rs. 150.00
Rs. 250.00 Rs. 150.00
Sale Sold out
Shipping calculated at checkout.
CONDITION

Book Summary

Customer Mania! It's Never Too Late to Build a Customer is a business and customer service book that explains how organizations can create loyal customers through excellent service and strong relationships. In the book, Ken Blanchard shares practical strategies for improving customer satisfaction by focusing on responsiveness, care, and consistency in service delivery. The book emphasizes that every interaction with a customer is an opportunity to build trust and long-term loyalty. Through simple storytelling and business examples, it highlights the importance of empowering employees, understanding customer needs, and creating a culture that values service excellence. The central message is that it is never too late to turn a customer experience into a positive and lasting relationship.

About the Author

Ken Blanchard is a renowned American author, speaker, and business consultant best known for his work on leadership and management. He is the co-author of The One Minute Manager, one of the most influential management books worldwide. Blanchard has spent decades teaching leadership, teamwork, and organizational effectiveness, helping businesses improve employee performance and customer service. His writing focuses on practical, easy-to-apply management principles that help organizations build stronger relationships with both employees and customers.

Product features

✅ 100% Original Books

Every book is authentic and sourced responsibly—no pirated or photocopied material.

🔍 32-Point Quality Check

Each book undergoes a detailed inspection for pages, cover, binding, and readability.

📚 Wide Range of Genres

From fiction and self-help to academic and non-fiction—something for every reader.

💸 Budget-Friendly Prices

Get great books at unbeatable prices—perfect for students, readers, and collectors.

✨ Pre-Loved, Not Worn Out

Books are gently used, clean, and in good readable condition.

🌱 Eco-Friendly Choice

Buying used books helps reduce waste and promotes sustainable reading.

🚚 Pan-India Shipping

Fast, reliable delivery to every corner of India, with tracking and support.

💬 Customer Support

Responsive customer service to help with any order or book-related query.

Materials and care

📚 Materials

– Gently used, original print books.
– No photocopies or pirated prints—100% original.
– Checked for legibility and intact spines.
– Some books may contain light pencil notes or highlights.

🧼 Care Instructions

– Keep books away from moisture and direct sunlight.
– Use a bookmark to maintain page quality.
– Use a soft, dry cloth to wipe dust from covers.
– Preserve the pages and cover from smudges or stains.
– Prevent warping by storing books upright on shelves.

Merchandising tips

🛍️ Tips for Buying Used Books on BestofUsedBooks.com

✅ Check the Book Condition

Look for labels like “Like New,” “Good,” or “Readable” to know exactly what to expect before buying.

📚 Explore Curated Collections

Browse through themed bundles like “Top Self-Help Reads” or “Fiction Under ₹299”—perfect for discovering hidden gems.

💡 Read Descriptions Carefully

Each product page lists key details like page quality, binding condition, and possible markings—take a quick moment to review.

🎁 Buy More, Save More

Take advantage of bundle deals and discounted packs to build your library while saving big.

🌱 Choose Sustainability

Buying pre-loved books is a smart, eco-friendly choice—reduce waste and support circular reading!

🔍 Use Search & Filters

Use filters by genre, author, or condition to find exactly what you're looking for, faster.

📦 Track Your Order


Once placed, every order comes with trackable shipping—so you always know where your next read is!

  • 32 Points Quality Check
  • 100% Original Products
  • 1.2 Million + Happy Customers
View full details
Variant Variant total Quantity Price Variant total
Used2H1PV560Y-Used
Used2H1PV560Y-Used
Rs. 250.00
Rs. 150.00/ea
 Rs. 0.00
Rs. 250.00
Rs. 150.00/ea
 Rs. 0.00

Other Best Sellers

1 8
View all