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Crucial conversations by Ron McMillan| Kerry Patterson| Joseph Grenny (rare books)

Crucial conversations by Ron McMillan| Kerry Patterson| Joseph Grenny (rare books)

Rs. 499.00
Rs. 499.00
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Book Summary

Crucial Conversations: Tools for Talking When Stakes Are High is a practical guide to handling difficult, high-stakes conversations effectively without damaging relationships or outcomes. Written by Kerry Patterson, Joseph Grenny, Ron McMillan, and others, the book explains how people often react in stressful conversations by either avoiding conflict or becoming aggressive, both of which lead to poor results. It introduces tools to stay calm, speak honestly, and encourage open dialogue even when emotions run high. Key ideas include creating psychological safety, sharing facts rather than judgments, and ensuring mutual respect in discussions. The book is widely used in leadership, management, and personal development contexts to improve communication, teamwork, and problem-solving.

About the Authors

Kerry Patterson, Joseph Grenny, and Ron McMillan are American authors and communication experts known for their work in organizational behavior and leadership training. They are co-founders of VitalSmarts, a training company specializing in communication, accountability, and performance improvement in workplaces. Together, they have co-authored several influential books focused on improving difficult conversations, team dynamics, and workplace culture. Their work is widely used in corporate training programs and leadership development around the world.

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