Not the best-known British referee from his time, Norman Burtenshaw still spent 11 years reffing at football’s top level and was awarded the 1971 FA Cup Final between Arsenal and Liverpool. It shows he must have been quite capable after all. His memoirs mark him out as a rather strait-laced person, not atypical for a referee, but also a trait that occasionally puts one in the line of fire. In the UK, Burtenshaw is remembered for a number of incidents, being knocked unconscious by Millwall supporters being one. Also, in said FA Cup Final, following his final signal (after extra time) he was observed sinking to the ground and pumping his fists, later explaining he had been relieved the game hadn’t gone to a replay, as he wouldn’t have been able to ref it, having barely come through this match (it was scorching and he had an injury). Another was when he – against the grain of his character – did not stand by his own observation but followed the advice of his linesman and gave a penalty. He was immediately scoffed at by players for being a spineless coward, although television footage proved him to be right later on. This incident does attest the opportunist mentality of players (as well as managers and fans!), who cannot be bothered to look at the big picture and tend to found their judgments of referees on isolated incidents.
Which is the common thread to Burtenshaw’s memoirs, actually, their overtones consequently being somewhat bitter. Burtenshaw felt misunderstood and undervalued, as a referee and an individual, believing that the rest of the football world fails to appreciate the heavy task he and his colleagues face every Saturday. What’s more, referees – and their decisions – tend to be put under much one-sided, and usually negative, media scrutiny.