{"product_id":"crucial-conversations-tools-for-talking-when-stakes-are-high-2","title":"Crucial conversations by Ron McMillan| Kerry Patterson| Joseph Grenny (rare books)","description":"\u003ch2 data-section-id=\"obqri8\" data-start=\"0\" data-end=\"15\"\u003eBook Summary\u003c\/h2\u003e\n\u003cp data-start=\"17\" data-end=\"855\"\u003e\u003cspan class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"\u003e\u003cspan class=\"whitespace-normal\"\u003eCrucial Conversations: Tools for Talking When Stakes Are High\u003c\/span\u003e\u003c\/span\u003e is a practical guide to handling difficult, high-stakes conversations effectively without damaging relationships or outcomes. Written by \u003cspan class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"\u003e\u003cspan class=\"whitespace-normal\"\u003eKerry Patterson\u003c\/span\u003e\u003c\/span\u003e, \u003cspan class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"\u003e\u003cspan class=\"whitespace-normal\"\u003eJoseph Grenny\u003c\/span\u003e\u003c\/span\u003e, \u003cspan class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"\u003e\u003cspan class=\"whitespace-normal\"\u003eRon McMillan\u003c\/span\u003e\u003c\/span\u003e, and others, the book explains how people often react in stressful conversations by either avoiding conflict or becoming aggressive, both of which lead to poor results. It introduces tools to stay calm, speak honestly, and encourage open dialogue even when emotions run high. Key ideas include creating psychological safety, sharing facts rather than judgments, and ensuring mutual respect in discussions. The book is widely used in leadership, management, and personal development contexts to improve communication, teamwork, and problem-solving.\u003c\/p\u003e\n\u003ch2 data-section-id=\"1eu0bnb\" data-start=\"857\" data-end=\"877\"\u003eAbout the Authors\u003c\/h2\u003e\n\u003cp data-start=\"879\" data-end=\"1508\" data-is-last-node=\"\" data-is-only-node=\"\"\u003e\u003cspan class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"\u003e\u003cspan class=\"whitespace-normal\"\u003eKerry Patterson\u003c\/span\u003e\u003c\/span\u003e, \u003cspan class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"\u003e\u003cspan class=\"whitespace-normal\"\u003eJoseph Grenny\u003c\/span\u003e\u003c\/span\u003e, and \u003cspan class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"\u003e\u003cspan class=\"whitespace-normal\"\u003eRon McMillan\u003c\/span\u003e\u003c\/span\u003e are American authors and communication experts known for their work in organizational behavior and leadership training. They are co-founders of VitalSmarts, a training company specializing in communication, accountability, and performance improvement in workplaces. Together, they have co-authored several influential books focused on improving difficult conversations, team dynamics, and workplace culture. Their work is widely used in corporate training programs and leadership development around the world.\u003c\/p\u003e","brand":"Best of used books","offers":[{"title":"Used","offer_id":44273313349889,"sku":"2STDCLIIP-Used","price":499.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0421\/4299\/0495\/products\/HIO.jpg?v=1667477109","url":"https:\/\/bestofusedbooks.com\/products\/crucial-conversations-tools-for-talking-when-stakes-are-high-2","provider":"Best Of Used Books","version":"1.0","type":"link"}