{"product_id":"crucial-confrontations","title":"Crucial Confrontations","description":"\u003cstrong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/strong\u003e\n\u003cp\u003e\u003cstrong\u003e\"Hey, if you read only one 'management' book this decade...I'd insist that it be \u003cspan class=\"a-text-italic\"\u003eCrucial Confrontations\u003c\/span\u003e.\"--from the foreword by TOM PETERS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\"Revolutionary ideas...opportunities for breakthrough...\" -- STEPHEN R. COVEY, author of \u003cspan class=\"a-text-italic\"\u003eThe 7 Habits of Highly Effective People\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\"...unleash the true potential of a relationship or organization and move it to the next level....\"-- KEN BLANCHARD, coauthor of \u003cspan class=\"a-text-italic\"\u003eThe One Minute Manager\u003c\/span\u003e® and \u003cspan class=\"a-text-italic\"\u003eThe Secret: What Great Leaders Know--and Do\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\"The most recommended and most effective resource in my library.\"-- STACEY ALLERTON FIRTH, Vice President, Human Resources, Ford of Canada\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\"Brilliant strategies for those difficult discussions at home and in the workplace...\"--SOLEDAD O'BRIEN, cohost of CNN's Morning Edition\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\"This book is the real deal....Read it, underline it, learn from it. It's a gem.\"-- MIKE MURRAY, VP Human Resources and Administration, Microsoft (retired)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"a-text-bold\"\u003eNEVER WALK AWAY FROM ANOTHER TOUCHY, CONTROVERSIAL, OR COMPLEX ISSUE--AT WORK OR AT HOME!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBehind the problems that routinely plague families, teams, and organizations are individuals who either can't or won't deal with failed promises. Others have broken rules, missed deadlines, or just plain behaved badly. If anybody steps up to the issue, they often do a lousy job and create a whole New set of problems.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNew research demonstrates that these disappointments aren't just irritating--they're costly--sapping organizational performance by 20 to 50 percent and accounting for up to 90 percent of divorces. Drawn from over 10,000 hours of real-life observations, \u003cspan class=\"a-text-italic\"\u003eCrucial Confrontations\u003c\/span\u003e teaches skills to increase confidence in facing tough issues. Learn to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"a-unordered-list a-vertical\"\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cspan class=\"a-list-item\"\u003ePermanently resolve failed promises and missed deadlines\u003c\/span\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cspan class=\"a-list-item\"\u003eTransform broken rules and bad behaviors into productive accountability\u003c\/span\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e\u003cspan class=\"a-list-item\"\u003eStrengthen relationships \u003cspan class=\"a-text-italic\"\u003ewhile\u003c\/span\u003e solving problems\u003c\/span\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Best of used books","offers":[{"title":"Used","offer_id":43880254570753,"sku":"2S9RVAQRL-Used","price":199.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0421\/4299\/0495\/products\/51pu_95INvL._SX425_BO1_204_203_200.jpg?v=1664618632","url":"https:\/\/bestofusedbooks.com\/products\/crucial-confrontations","provider":"Best Of Used Books","version":"1.0","type":"link"}